2024.11.14 Recall: Canyon - E-Bike Batteries
14 November 2024
The following notice has been issued by the Office for Product Safety and Standards.
Product
Canyon E-Bike Batteries
Type
Electrical appliances and equipment - E-Bike Battery
Brand
Canyon
Models
BT001, 720 Wh (Gen 1); BT002, 900 Wh (Gen 1); BT003, 720 Wh (Gen 2); and BT004, 900 Wh (Gen 2)
Country of origin
China
Product description
Black e-bike batteries fitted to some Canyon E-performance bikes (M091, M124, M129)
Hazard
The product presents a high risk of fire as it has been identified that the battery may have damaged housing. The cracks or gaps in the battery housing may allow water ingress, leading to it short circuiting and causing a fire.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been recalled from end users.
Canyon is stopping all sales of the Affected Products and sending a notification directly to consumer via contact details to stop-use of the product immediately and inspect the battery housing for potential damage.
Canton will provide for disposal of the battery through its service network or else direct the consumer to dispose in compliance with local legal requirements. Owners should not dispose of lithium-ion batteries in normal household waste. For further information on household waste, including on local sites accepting lithium-ion batteries for safe disposal, see 'Dispose of household waste' on the GOV.UK website.
Where relevant, a replacement battery will be provided.
Further information can be found in the safety notice on the Canyon website.
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