2024.11.21 Safety Report: Windgoo - B20 Electric Bike (sold via eBay)
21 November 2024
The following notice has been issued by the Office for Product Safety and Standards.
Product
Windgoo B20 Electric Bike
Type
Machinery - Electric bike
Brand
Windgoo
Model
B20
Country of origin
China
Product description
A black electric bicycle with two small red and black wheels, black seat and handlebars
Hazard
The product presents a risk of fire as it has been identified that when the electric bike is being charged, it is possible for the lithium-ion batteries to go into failure mode, potentially leading to a thermal runaway and fire.
Additionally, the responsible person has been unable to supply documentation to the satisfaction of the National Regulator that it meets the essential safety requirements. The instructions provided with the product were deemed insufficient as they did not contain all the required safety information.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Corrective action
Removal of the listing by the online marketplace (eBay).
We strongly recommend that owners stop using this product immediately. Contact the distributor you purchased from to request redress.
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