2025.02.07 Recall: Lexmark Industrial Laser Printer
07 February 2025
The following notice has been issued by the Office for Product Safety and Standards.
Product
Lexmark Industrial Laser Printer
Type
Machinery - Laser printer
Country of origin
China
Product description
Laser printer intended for commercial use in dark grey and light grey.
Model
MS725dvn Specialty Printer
Batch number(s)
50G0585 • 50G0634 • 50G0630 • 50G0631 • 50G0635 • 50G0329 • 50G0427 • 50G0508 • 50G0521 • 50G0586 • 50G0610 • 50G0755 • 50G0788
Hazard
The product presents a risk of fire as a metal part inside the printers may dislodge. This poses a risk of failure and in very rare cases of a potential fire.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Corrective action
The manufacturer has launched a modification programme and have provided consumers with a repair kit, asking them to complete the repair as soon as possible. They have claimed the metal part can easily be fixed with a free repair kit so that the metal part won't dislodge.
If you need help with the repair, please consult their instructional video under Installing the spring retainer Lexmark MS725.
If you do not find an answer to your question here, please reach out to the technical support under support.lexmark.com.
© 2025 itsa Ltd.