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Information on this site may be out of date and is only intended for use by DBC staff for testing. The live website is available at:

www.darlington.gov.uk


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Mutual exchange

Homeswapper logo

Darlington Borough Council is a registered landlord on HomeSwapper.

This is a nationwide mutual exchange service for social housing tenants.

How to Apply

Registering for HomeSwapper is easy, all you need to do is visit the HomeSwapper website [external link].

You will be able to follow the ‘How to Register' guide [pdf document].

You can connect with potential properties to swap with and message other tenants.

To do this all you need to do is register and download and log into your app.

HomeSwapper has their very own dedicated Customer Service team.

If you do need some help email:[email protected]

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How to contact us

There are several ways you can contact us:

Any emergency repairs can be reported to 01325 405333 24/7 365 days a year.

What if I am not satisfied with the response?

We hope that we can work together with our residents and listen to their voices and resolve any problems, but if you are unhappy with the response from the Housing team we have a complaints procedure you can follow and you can contact our Complaints Team by:

Install our web app.