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www.darlington.gov.uk


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Starting and ending a tenancy

Tenancy agreement

We've developed a tenancy agreement [pdf document] that covers the types of tenancy we offer. 

We offer the following type of tenancy:

  • introductory (a trial period for new tenants which lasts 12 months)
  • secure (lifetime)
  • flexible (tenancies for a fixed period)
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How to contact us

There are several ways you can contact us:

Any emergency repairs can be reported to 01325 405333 24/7 365 days a year.

What if I am not satisfied with the response?

We hope that we can work together with our residents and listen to their voices and resolve any problems, but if you are unhappy with the response from the Housing team we have a complaints procedure you can follow and you can contact our Complaints Team by:

Install our web app.